Privacy Policy — How tk6663 Protects Your Data

1. Information We Collect

When you interact with tk6663, we collect various categories of personal data that are necessary to deliver our services, verify your identity, process transactions, and comply with applicable legal obligations. The categories of data we collect are outlined below.

1.1 Registration Data

When you create a tk6663 account, we collect the following information directly from you: your full legal name, date of birth, residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere in Bangladesh), email address, and mobile phone number. This information is mandatory to open an account and forms the basis of your player profile.

1.2 Identity Verification Data

To comply with our age-verification and anti-money-laundering (AML) obligations, we may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driver's licence, together with proof of current address such as a utility bill or bank statement. These documents are collected and stored securely and are used only for KYC (Know Your Customer) verification purposes.

1.3 Financial Transaction Data

We collect details of all financial transactions conducted through your account, including deposit amounts, withdrawal requests, payment method identifiers (for example, your registered bKash number, Nagad wallet reference, Rocket account reference, or masked card number for Visa/Mastercard), transaction timestamps, and transaction status records. We do not store full card numbers or full mobile banking PINs at any point.

1.4 Gaming Activity Data

We record your activity on the Platform, including games played, bet amounts, game outcomes, session durations, bonus usage, and betting history. This data is used to manage your account, calculate withdrawable balances, detect fraudulent patterns, and support responsible gaming monitoring where applicable.

1.5 Technical and Device Data

When you access tk6663, our servers automatically collect certain technical data, including your IP address, browser type and version, operating system, device type (mobile, desktop, tablet), screen resolution, referring URL, and session timestamps. This data is used for fraud prevention, security monitoring, and Platform performance optimisation.

1.6 Communication Data

If you contact our customer support team — via live chat, email to [email protected], or any other in-platform communication channel — we retain a record of those communications, including the content of your messages and any supporting documentation you provide. These records are used to resolve your queries and improve our service quality.

1.7 Preference and Marketing Data

If you opt in to receive marketing communications from tk6663, we record your marketing preferences and track engagement with any promotional messages we send (for example, whether you opened an email or clicked a link within it). You may update or withdraw your marketing consent at any time through your account settings or by contacting our support team.

2. How We Use Your Data

tk6663 uses the personal data we collect for the following purposes. We process data only to the extent necessary for each stated purpose and retain it no longer than required.

Purpose	Data Categories Used
Account creation and management	Registration data, identity verification data
Processing deposits and withdrawals	Financial transaction data, identity verification data
Age and identity verification (KYC/AML)	Registration data, identity verification data
Delivering and improving gaming services	Gaming activity data, technical data
Fraud detection and security monitoring	Technical data, financial transaction data, gaming activity data
Responsible gaming monitoring	Gaming activity data, registration data
Customer support	Communication data, registration data
Marketing communications (opt-in only)	Registration data, preference and marketing data
Legal and regulatory compliance	All categories as required by law

3. Legal Basis for Processing

tk6663 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity involved:

• Contractual necessity: Processing required to fulfil our obligations under the player account agreement — such as verifying your identity, crediting winnings, and processing withdrawals — is carried out on the basis that it is necessary to perform the contract between us.
• Legal obligation: Certain processing activities, particularly those related to age verification, AML compliance, and fraud reporting, are carried out because we are legally required to do so under applicable financial regulations and responsible gaming standards.
• Legitimate interests: We process technical and security data on the basis of our legitimate interest in protecting the integrity of the Platform and the safety of our players. We balance this interest against your right to privacy and apply appropriate safeguards.
• Consent: Where we send you marketing communications or deploy non-essential cookies, we do so on the basis of your freely given, informed, and specific consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

4. Cookies & Tracking Technologies

4.1 What Are Cookies

Cookies are small text files placed on your device when you visit tk6663. They allow the Platform to recognise your device across visits, remember your session state and preferences, and gather analytical information about how players use the site. tk6663 also uses similar technologies including pixel tags, local storage, and session tokens to support Platform functionality.

4.2 Types of Cookies We Use

• Strictly necessary cookies: These are required for the Platform to function correctly. They include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core Platform functionality.
• Functional cookies: These remember your preferences — such as your preferred language, the last game you played, or your responsible gaming settings — so you do not have to re-enter them on each visit.
• Analytical cookies: These help us understand how players navigate the Platform, which pages they visit most, and where they encounter problems. We use this data to improve the user experience. Analytics cookies are activated only with your consent.
• Marketing cookies: If you have opted in to receive promotional content from tk6663, these cookies help us tailor offers and messages to your interests and measure the effectiveness of our campaigns. Marketing cookies are activated only with your explicit consent.

4.3 Managing Your Cookie Preferences

You may review and adjust your cookie preferences at any time through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use core Platform features. Disabling functional cookies may mean the Platform does not remember your preferences between sessions.

5. Data Sharing & Disclosure

tk6663 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share data with third parties only in the circumstances described below, and only to the extent necessary.

5.1 Payment Processors

To process deposits and withdrawals, we share transaction-relevant data with our payment partners, including bKash, Nagad, Rocket, Upay, and the card networks Visa and Mastercard. These partners process data solely to complete the financial transaction and are bound by their own privacy and security obligations.

5.2 Game Content Providers

tk6663 integrates games and live casino streams from third-party studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These studios may receive your player session token and bet data as technically required to deliver the game. They are contractually prohibited from using this data for any purpose beyond game delivery.

5.3 Identity Verification Services

We use regulated third-party KYC service providers to assist with identity document verification and AML screening. These providers process your identity data under strict data processing agreements and are not permitted to retain or use your data beyond the scope of the verification task.

5.4 Legal and Regulatory Authorities

We may disclose your personal data to law enforcement agencies, regulatory bodies, financial intelligence units, or courts of competent jurisdiction where we are required to do so by law, by a valid court order, or where disclosure is necessary to prevent or investigate fraud, money laundering, or other criminal activity.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of tk6663's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the applicable privacy terms via the email address registered to your account.

6. Data Retention

tk6663 retains your personal data for as long as your account remains active and for a defined period after account closure, as required by applicable legal, regulatory, and operational obligations. The following general retention periods apply:

• Account and registration data: Retained for the duration of your account relationship with tk6663, and for a minimum of five (5) years following permanent account closure, in accordance with standard AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of seven (7) years from the date of each transaction, consistent with financial regulation requirements applicable in the jurisdiction of operation.
• Identity verification documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Gaming activity data: Retained for a minimum of three (3) years from the date of each gaming session, used for dispute resolution, responsible gaming monitoring, and fraud analysis.
• Customer support communications: Retained for three (3) years from the date of the last interaction in a support thread.
• Marketing preference data: Retained for as long as you remain opted in, or for up to two (2) years following withdrawal of consent, for record-keeping purposes.

Following the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.

7. Your Data Rights

As a player on the tk6663 platform, you hold a number of rights in relation to your personal data. We are committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, please contact our support team at [email protected] (plain text — not a clickable link).

• Right of access: You have the right to request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe upon receiving a valid request and confirming your identity.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly through your player profile settings.
• Right to erasure ("right to be forgotten"): You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing and we have no overriding legitimate grounds to continue. Note that this right does not apply where we are required by law to retain the data — for example, financial transaction records subject to AML retention requirements.
• Right to restriction of processing: You may request that we limit the ways in which we process your data in certain circumstances, such as while a dispute about accuracy is being resolved.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your data where we rely on legitimate interests as the legal basis, including profiling carried out on that basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where we rely on your consent as the legal basis for processing (for example, for marketing emails or non-essential cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

8. Security Measures

tk6663 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and our servers, ensuring that your login credentials, financial information, and personal data cannot be intercepted in transit.
• Encrypted data storage for sensitive fields — including identity document images, payment references, and account credentials — stored in encrypted form at rest using industry-standard encryption protocols.
• Access controls and role-based permissions to ensure that only authorised tk6663 personnel whose role requires access to specific data categories can view or process that data.
• Multi-factor authentication (MFA) options available to players for additional login security, and applied internally to all staff accessing player data systems.
• Continuous fraud and anomaly detection systems that monitor account activity in real time to identify suspicious patterns indicative of unauthorised access, account takeover attempts, or financial fraud.
• Regular security audits and penetration testing conducted by independent third-party security specialists to identify and remediate vulnerabilities in our Platform infrastructure.
• Staff training and confidentiality obligations — all tk6663 employees and contractors who handle personal data are trained in data protection best practices and are contractually bound to confidentiality obligations.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, tk6663 will notify affected players without undue delay via the registered email address on your account. We will provide details of the nature of the breach, the data affected, the likely consequences, and the steps we have taken to address it.

9. Third-Party Services

The tk6663 Platform integrates with a number of third-party services to deliver a complete online gaming experience. These services operate under their own privacy policies and data processing terms. While tk6663 takes care to engage only reputable, compliant service partners, we are not responsible for the privacy practices of third-party services beyond the contractual obligations we place on them.

Third-party service categories integrated into the tk6663 Platform include:

• Live casino and game studios: Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe, and other certified providers. These studios operate their own RNG-certified environments and handle session data under contractual data processing agreements with tk6663.
• Payment gateway providers: bKash, Nagad, Rocket, Upay, and card network processors. These providers are independently regulated financial entities subject to Bangladesh Bank guidelines and international card scheme rules.
• Analytics and performance monitoring tools: We use server-side analytics tools to monitor Platform performance and uptime. These tools collect aggregated, anonymised technical data and do not process individually identifiable player information beyond what is necessary for performance diagnostics.
• KYC and AML compliance providers: Regulated third-party services used to verify identity documents and conduct sanctions screening. These providers are engaged under strict data processing agreements and are not permitted to retain player data beyond the verification task.

We strongly encourage you to review the privacy policies of any third-party services you interact with independently of the tk6663 Platform — for example, when accessing your bKash or Nagad application to complete a deposit.

10. Policy Updates

tk6663 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or the services we offer. When we make material changes to this policy, we will notify registered players via the email address on file and/or via a prominent notice on the Platform prior to the changes taking effect.

The revised policy will specify the effective date of the changes. Your continued use of the tk6663 Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you disagree with the revised policy, you may request account closure as described in our Terms & Conditions.

We encourage all players to review this Privacy Policy periodically. The most current version is always available at tk6663.app/privacy-policy. For questions or concerns about this policy or about how we handle your personal data, please contact our team at [email protected] (plain text — not a clickable link).